All returns will be accepted for unused, undamaged products in their original packaging.
Please obtain a return authorization number by customer service at aloha@hawaiiansoapco.com. A return authorization number must be requested within three days of delivery and will be issued to you via a return email.
Please supply the following information to aloha@hawaiiansoapco.com:
1. Order ID
2. Name of Product
3. Reason for Return
4. Any comments or feedback you’d like to include
Mahalo!